Over the past few months, I had made multiple posts on the Samsung Galaxy A50, be it a short review, initial analysis of the super slow-mo or a guide about making the most of the mid-range hardware. Unfortunately, all average (good-ish?) things come to an end and in this case in ended with my A50 being lost. The driver of the vehicle in which the phone was left behind gave me some hope in picking up my call, but what followed left me with a little less faith in humanity.
However, life goes on and move on I have. At the same time, I have no emotional attachment to any material possession, so this post is not an eulogy on the A50 but rather a short post on what can be done to make the most of the situation where the phone is lost.
Samsung puts a fair amount of bloatware on its phones but one piece of software that is genuinely useful is “Find My Mobile“. This feature is markedly better than what is offered by Google and there are several options for dealing with the lost device besides simply tracking it like erasing the device, ringing it, retrieving recent calls/messages and extending the battery life. Unfortunately, my trust in the driver led me to not immediately open the tracker which in turn ensured that the device was never again switched on with my account activated.
With the horse having bolted from the barn, there can be some solace found in rendering the device useless, well, as a phone at least. The Department of Telecommunications (DoT) in India launched the Central Equipment Identity Register (CEIR) earlier this month which is supposed to make the blocking of the lost phone as easy as snapping of fingers.
Unfortunately, as with any government initiative, things sound much better on paper and on websites than in reality. I went through the process of lodging a police complaint at the place where the phone was lost with the expectation of making the most of this lifeline afforded by the DoT in terms of being able to take some action on the lost device. As it turns out, while the website correctly verifies the IMEI using the dedicated tool, the form itself fails to submit with the error stating the absence of data for the IMEI. A really shoddy implementation by C-DOT backed by an equally appalling lack of response on social media. I would still give them the benefit of the doubt considering it has been launched as a pilot project, but hope they would be inclined to fix the website eventually.
Even every misfortune is worth the experience and I would say this is a lesson well learnt. A bit more practicality over trust in humanity might have saved the day. Hopefully, this post would equip you to better handle such a scenario in a far better manner than I did. See you until my next mobile adventure.